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    Terms of Service

    Last Updated: November 24, 2025

    1. Agreement to Terms

    By accessing or using SimpleMarkets ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

    2. Description of Service

    SimpleMarkets is a software-as-a-service (SaaS) platform that provides cryptocurrency trading analysis tools, including but not limited to:

    • Economic event tracking and analysis
    • Trading signals and recommendations
    • Portfolio optimization calculators
    • Wallet tracking dashboards
    • Market liquidation data and analysis
    • Bitcoin risk assessment tools
    • Trading journal and diary features

    IMPORTANT: SimpleMarkets is an analytical and educational tool. We do not provide financial advice, investment recommendations, or trading services. All information provided is for informational purposes only.

    3. User Eligibility

    You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that:

    • You are at least 18 years old
    • You have the legal capacity to enter into these Terms
    • You will comply with all applicable laws and regulations
    • All information you provide is accurate and truthful

    4. Account Registration

    To access certain features of the Service, you must register for an account. You agree to:

    • Provide accurate, current, and complete information
    • Maintain and update your information to keep it accurate
    • Maintain the security of your account credentials
    • Accept responsibility for all activities under your account
    • Notify us immediately of any unauthorized access

    We reserve the right to suspend or terminate accounts that violate these Terms or appear to be fraudulent.

    5. Subscription Terms

    5.1 Subscription Plans

    SimpleMarkets offers subscription-based access to premium features. Current pricing is €45.00 per month (EUR) for the Pro Trader subscription, which includes full access to all features.

    5.2 Billing and Payment

    • Subscriptions are billed monthly in advance
    • Payment is processed securely through Swedbank payment gateway
    • You authorize us to charge your payment method on file
    • All fees are in Euros (EUR) unless otherwise stated
    • Sales tax, VAT, or other taxes may apply based on your location

    5.3 Automatic Renewal

    YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee.

    5.4 Cancellation

    • You may cancel your subscription at any time
    • Cancellations can be made through your account settings or by contacting support
    • Cancellations take effect at the end of your current billing period
    • You will retain access to premium features until the end of the paid period
    • No partial refunds are provided for mid-month cancellations

    5.5 Free Trial (if applicable)

    If we offer a free trial, you will not be charged until the trial period ends. You may cancel at any time during the trial without charge. If you do not cancel, you will automatically be charged the subscription fee at the end of the trial.

    6. Refund Policy

    We strive for customer satisfaction. Our refund policy is as follows:

    • 7-Day Window: Request a refund within 7 days of your initial subscription charge or renewal by contacting info@simplemarkets.io
    • Case-by-Case Review: Refund requests are reviewed on a case-by-case basis
    • Original Payment Method: Refunds are issued to your original payment method (no cash refunds)
    • Processing Time: Refunds are processed within 5-10 business days
    • Violations: We reserve the right to deny refunds for Terms of Service violations

    For detailed information, see our Refund Policy.

    7. Acceptable Use Policy

    You agree NOT to use the Service to:

    • Violate any laws, regulations, or third-party rights
    • Engage in fraudulent or deceptive practices
    • Manipulate markets or engage in illegal trading activities
    • Share, sell, or redistribute your account access
    • Reverse engineer, decompile, or attempt to extract source code
    • Use automated systems (bots, scrapers) without authorization
    • Upload malicious code, viruses, or harmful content
    • Interfere with or disrupt the Service or servers
    • Impersonate others or provide false information
    • Harass, abuse, or harm other users

    Violation of this policy may result in immediate account suspension or termination without refund.

    8. Intellectual Property Rights

    The Service and its original content, features, and functionality are owned by SimpleMarkets and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

    You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use only. This license does not include any resale or commercial use of the Service or its contents.

    9. Disclaimer of Investment Advice

    IMPORTANT: NOT FINANCIAL ADVICE

    SimpleMarkets is a software tool that provides data analysis and educational content. We are NOT:

    • A registered investment advisor
    • A licensed broker or dealer
    • Providing personalized investment advice
    • Making recommendations to buy or sell any securities

    All information provided through the Service is for informational and educational purposes only. You should consult with qualified financial, legal, and tax professionals before making any investment decisions.

    Cryptocurrency trading involves substantial risk of loss. Past performance is not indicative of future results.

    10. Disclaimer of Warranties

    The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

    • Warranties of merchantability or fitness for a particular purpose
    • Warranties that the Service will be uninterrupted, secure, or error-free
    • Warranties regarding the accuracy, reliability, or completeness of data
    • Warranties that defects will be corrected

    We make no guarantees about the accuracy of trading signals, market analysis, or any information provided.

    11. Limitation of Liability

    To the maximum extent permitted by law, SimpleMarkets shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

    • Loss of profits, revenue, or data
    • Trading losses or investment losses
    • Loss of business opportunities
    • Service interruptions or downtime
    • Errors in data or analysis

    In no event shall our total liability exceed the amount you paid for the Service in the 12 months preceding the claim.

    12. Indemnification

    You agree to indemnify, defend, and hold harmless SimpleMarkets, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

    • Your use of the Service
    • Your violation of these Terms
    • Your violation of any rights of another party
    • Your trading decisions or investment losses

    13. Data and Privacy

    Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

    Please review our Privacy Policy for complete information.

    14. Third-Party Services

    The Service may integrate with or display content from third-party services and APIs, including:

    • Cryptocurrency exchanges (Binance, Bybit, OKX)
    • Data providers (CoinGecko, Finnhub, NewsAPI)
    • Blockchain explorers (Etherscan)
    • Payment processors (Swedbank)

    We are not responsible for the availability, accuracy, or content of these third-party services. Your use of third-party services is subject to their respective terms and policies.

    15. Modifications to Service and Terms

    We reserve the right to:

    • Modify or discontinue any feature of the Service at any time
    • Update these Terms at our discretion
    • Change subscription pricing with 30 days' notice

    We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

    16. Account Termination

    16.1 By You

    You may terminate your account at any time by canceling your subscription and contacting support to request account deletion.

    16.2 By Us

    We may suspend or terminate your account immediately, without notice, for:

    • Violation of these Terms
    • Fraudulent or illegal activity
    • Payment failures or chargebacks
    • Abuse of the Service or other users
    • At our sole discretion for any reason

    Upon termination, your right to use the Service ceases immediately. We are not obligated to provide refunds for terminated accounts.

    17. Governing Law and Dispute Resolution

    17.1 Governing Law

    These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

    17.2 Dispute Resolution

    Any disputes arising from these Terms or your use of the Service shall be resolved through:

    1. Informal Resolution: Contact us at info@simplemarkets.io to attempt resolution
    2. Mediation: If informal resolution fails, disputes may be submitted to mediation
    3. Binding Arbitration: Unresolved disputes shall be settled by binding arbitration

    You agree to waive your right to participate in class action lawsuits or class-wide arbitration.

    18. Severability

    If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

    19. Entire Agreement

    These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and SimpleMarkets regarding the Service and supersede all prior agreements.

    20. Contact Information

    If you have any questions about these Terms, please contact us:

    Email: info@simplemarkets.io

    Response Time: Within 24-48 hours

    By using SimpleMarkets, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.